--- title: App does not recognise Absorbance96 device on Windows 11. description: Device Manager shows Absorbance 96 under "Other devices" with a warning icon. --- [Zu Content springen](https://support.byonoy.com/migration/knowledge/app-does-not-recognise-absorbance96-device-on-windows-11#main-content) Deutsch Untermenü für Übersetzungen anzeigen ![](https://support.byonoy.com/hs-fs/hubfs/Logo-1.png?width=153&height=50&name=Logo-1.png) Hauptnavigation öffnen Hauptnavigation schließen - Deutsch Untermenü für Übersetzungen anzeigen - Kontakt Kontakt Wie können wir Ihnen helfen? - Es gibt keine Vorschläge, da das Suchfeld leer ist. 1. [Hilfe-Center](https://support.byonoy.com/migration/knowledge?hsLang=de) 2. [Software troubleshooting](https://support.byonoy.com/migration/knowledge/software-troubleshooting?hsLang=de) # App does not recognise Absorbance96 device on Windows 11. ## Device Manager shows Absorbance 96 under "Other devices" with a warning icon. Solution: Right-click the device, select "Update driver". Click "Search automatically", then "Search on Windows Update". The Windows Update app appears and may or may not show an update being installed, but the updated driver should get installed either way. After maybe a minute or so the Device Manager should update and show a "USB Serial Port" under "Ports" and the app should be able to control the device.     - [Troubleshooting Absorbance 96](https://support.byonoy.com/migration/knowledge/troubleshooting-absorbance-96?hsLang=de) - [Applications of Absorbance 96](https://support.byonoy.com/migration/knowledge/applications-of-absorbance-96?hsLang=de) - [Software troubleshooting](https://support.byonoy.com/migration/knowledge/software-troubleshooting?hsLang=de) - [General knowledge](https://support.byonoy.com/migration/knowledge/general-knowledge?hsLang=de#main-content) - [Methods](https://support.byonoy.com/migration/knowledge/general-knowledge?hsLang=de#methods) - [Troubleshooting Luminescence 96](https://support.byonoy.com/migration/knowledge/troubleshooting-luminescence-96?hsLang=de) [![](https://support.byonoy.com/hs-fs/hubfs/Logo-1.png?width=153&height=50&name=Logo-1.png)](http://www.byosens.com) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, Byonoy GmbH